Effective Date: January 1, 2026
By accessing this website at alamedafence.com or by engaging Custom Alameda Fence for any services, you agree to these Terms and Conditions. If you do not agree, please do not use the site or our services. We may update these terms from time to time. The current version is always posted on this page with the effective date above.
Custom Alameda Fence is a fence contractor serving Alameda, CA and surrounding communities. Our services include but are not limited to: fence installation, fence repair, fence replacement, custom fence design, gate installation, and related work on residential and commercial properties.
This website is for informational purposes. It does not constitute a binding contract for services. A contract for services is only formed when both parties sign a written proposal or agreement.
All estimates provided by Custom Alameda Fence are based on conditions observed during a site visit and information provided by the customer. Estimates are valid for 30 days from the date issued unless otherwise noted in writing.
A written, itemized estimate will be provided before any work begins. The final invoice will match the estimate unless a change in scope is requested by the customer or unless a genuine unforeseen condition is discovered during the work - such as buried obstructions, unstable soil, or concealed damage that was not visible at the time of the estimate. In these cases, we will notify the customer before proceeding with any additional work.
Any estimate given over the phone or by email without a site visit is a preliminary range only and not a firm quote.
Custom Alameda Fence will identify when a building permit is required for the scope of work and will apply for the necessary permits on the customer's behalf as part of the project. Permit fees are typically included in the estimate or itemized separately.
The customer is responsible for providing accurate property and boundary information and for ensuring that no restrictions - such as homeowners association rules or easements - prohibit the work before it begins. We are not liable for delays or costs resulting from restrictions the customer did not disclose.
Scheduling is confirmed in writing once a signed proposal is received and any required deposit is paid. Start dates are subject to permit approval timelines, weather conditions, and material availability.
If you need to cancel or postpone a scheduled project, please notify us as soon as possible. Cancellations with less than 48 hours notice may result in a fee to cover materials ordered or labor scheduled for that date, as described in your written proposal.
We reserve the right to reschedule work due to weather conditions or other circumstances outside our control. We will provide as much advance notice as possible in those situations.
Payment terms will be stated in your written proposal. In general, a deposit may be required before materials are ordered or work is scheduled. The remaining balance is due upon completion of the work, prior to our crew leaving the property.
Accepted payment methods will be specified in your proposal. Late payments may be subject to a late fee as described in the proposal.
Non-payment does not entitle the customer to retain completed work without compensation. We reserve the right to pursue collection through legal means if necessary.
Before work begins, the customer agrees to:
Failure to complete these preparations may result in delays or additional charges.
We stand behind our workmanship. Any specific warranty terms will be stated in your written proposal. In general, we warrant that work will be performed in a workmanlike manner consistent with industry standards.
Warranty coverage does not apply to damage caused by weather events, accidents, misuse, unauthorized modifications, or normal wear and tear. Material warranties, if any, are provided by the manufacturer and are separate from our workmanship warranty.
Except as expressly stated in your written proposal, no other warranties, express or implied, are provided.
To the fullest extent permitted by law, Custom Alameda Fence's liability to any customer shall not exceed the total amount paid for the specific project giving rise to the claim.
We are not liable for indirect, incidental, or consequential damages, including lost profits, loss of use, or damage to property not directly involved in the project, even if we have been advised of the possibility of such damages.
If a dispute arises related to our services, we ask that you contact us first at hi@alamedafence.com so we have the opportunity to resolve the issue directly.
If we are unable to resolve the dispute informally, both parties agree to attempt mediation before pursuing litigation. Any legal action shall be filed in the appropriate court in Alameda County, CA.
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Alameda County, CA.
We may update these Terms and Conditions at any time. The current version is always posted on this page with the effective date shown at the top. Continued use of our website or services after a change constitutes acceptance of the updated terms.
Questions about these terms can be directed to: